Information pursuant to Section 5 DDG (German Digital Services Act) and Section 18(2) MStV (German Interstate Media Treaty) for the Discord bot Mrs. Maid and its accompanying dashboard.
Last updated / 2026-07-30
Observtrace, owner Mattias Held, Rieneckstraße 15, 97947 Grünsfeld, Germany. Observtrace is a Private Limited Company incorporated and registered under the laws of Somalia (Karaan, Mogadishu); the German address serves as the business address for the purposes of Section 5 DDG and Section 18(2) MStV.
Mattias Held, reachable via the postal address above and via the email address below.
Email: support@mrs-maid.cc. We do not maintain a phone line; a timely written response is provided through the email address above. Postal contact is via the address shown in the 'Service provider' section.
Private Limited Company under the laws of Somalia, registered in Karaan, Mogadishu, Somalia. The filing ID is disclosed upon a legitimate request via support@mrs-maid.cc. There is no entry in any German commercial register because the company is not incorporated under German company law; the German address in Grünsfeld serves exclusively as a business address for the purposes of Sections 5 DDG and 18(2) MStV.
We do not hold a German VAT identification number under Section 27a UStG because Observtrace has no VAT establishment in Germany. To the extent that taxable electronic services are supplied to consumers in the European Union, settlement is carried out via the EU One-Stop Shop scheme or via Polar Software Inc. or Stripe Payments Europe Ltd. as technical payment service providers, depending on the configuration in use.
Steven Ellermend, c/o Saturnino T. Archuleta Agualongo, Bulevar Ciudad de Buenos Aires No. 482, 18468 Jayuya, Mexico. The person named above is responsible for all editorial content on this site and for user-generated content to the extent that it qualifies as the operator's own content.
As Observtrace is incorporated outside the European Union (Somalia), the GDPR applies pursuant to Art. 3(2)(a) GDPR to the extent we offer goods or services to data subjects in the Union. The German business address in Grünsfeld stated in the 'Service provider' section ensures reachability within the Union. Where the exceptions of Art. 27(2) GDPR are met (only occasional processing without large-scale processing of special categories of personal data and without a likely risk to the rights and freedoms of natural persons), a separate designation of a representative under Art. 27 GDPR is not required; in that case we remain reachable for data protection requests from the Union via support@mrs-maid.cc.
Observtrace is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 VSBG).
The European Commission provides a platform for online dispute resolution (ODR), available at https://ec.europa.eu/consumers/odr. Consumers may use this platform for the settlement of their disputes. Our email address for such matters is: support@mrs-maid.cc.
The content of this site has been prepared with the greatest possible care. However, we cannot guarantee the accuracy, completeness or timeliness of the content. As a service provider, we are responsible under Section 7(1) DDG for our own content on these pages in accordance with general law. Pursuant to Sections 8 to 10 DDG, however, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general law remain unaffected; any liability in this respect arises only from the point in time at which a specific infringement of the law becomes known. As soon as we become aware of any such infringements, we will remove the content concerned without delay.
This site contains links to external third-party websites whose content we have no influence over. We therefore cannot assume any responsibility for this third-party content. Responsibility for the content of the linked pages always lies with the respective provider or operator of those pages. The linked pages were checked for possible legal infringements at the time of linking; unlawful content was not identifiable at the time of linking. Permanent monitoring of the content of the linked pages without specific evidence of an infringement is not reasonable. As soon as we become aware of any infringements of law, we will remove such links without delay.
Content and works on this site created by the site operator are subject to German copyright law and the comparable protection statutes of the United States and other jurisdictions. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are permitted only for private, non-commercial use. To the extent that the content on this site was not created by the operator, third-party copyrights are observed; in particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please notify us accordingly. As soon as we become aware of any infringements of law, we will remove such content without delay.
